Shipping Policy
At Lomfat, we are committed to delivering your orders quickly and safely, no matter where you are in the world.
1. Shipping Coverage
We offer worldwide shipping, allowing cat owners everywhere to enjoy our products.
2. Processing Time
Orders are processed within 1–3 business days after payment is confirmed. During peak periods or promotions, processing times may be slightly extended.
3. Delivery Time
Estimated delivery time is 3–8 business days depending on your location. Please note that delivery times may vary due to customs, holidays, or unforeseen delays.
4. Shipping Fees
We offer free shipping on all orders, with no hidden charges.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment in real time.
6. Delays & External Factors
While we strive to meet our delivery estimates, delays may occur due to factors beyond our control such as customs clearance, weather conditions, or courier issues. We appreciate your patience in such cases.
7. Incorrect Address
Please ensure your shipping details are accurate at checkout. Lomfat is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
8. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact your local courier first. If you still need assistance, reach out to our support team and we will do our best to help.
9. Contact Us
If you have any questions regarding shipping, feel free to contact us at:
Email: support@Lomfat.com